Lync DTMF issues with CUCM 8.6(1a)

 

Issue:

When setting up a Direct SIP connection between Lync and CUCM 8.6(1a) DTMF digits are not passed from CUCM to Lync.  The DTMF has been negotiated properly as RFC2833 within the SIP signaling, but CUCM is not passing the received DTMF digits from MGCP through the MTP to the SIP trunk properly.

Cause:

After working with TAC for some time, they determined that this appears to be caused by bug: CSCtw70877.

Resolution:

There is no documented workaround for this bug.  The fix is to upgrade to 8.6(2a)su1

http://www.cisco.com/cisco/software/release.html?mdfid=283782839&flowid=26422&softwareid=282074295&release=8.6%282a%29SU1&relind=AVAILABLE&rellifecycle=&reltype=latest

2 Replies to “Lync DTMF issues with CUCM 8.6(1a)

  1. Hi, Looks like I’m having this same issue…. Did you end up updating to 8.6(2a)su1 and if so did it fix the dtmf issue? Thanks!

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